Government
We acknowledge the fact that Citizens should become more demanding consumers of e-government services. They should have higher expectations for the quality and effectiveness of the services they receive and at the same time, public sector should cut spending costs and increase transparency.

Infosense helps governments and public bodies to define new relationships between citizens and their governments at both central and local levels. We do that by developing state of the art e-government solutions for the electronic administration and digital issuing of every day’s life licentiates and certificates to the citizens.

e-Government services are based on Public One Stop Shops Portals that require web-based e-authentication, smart cards or mobile identification (single-sign-on).

Taking into consideration issues such as privacy and the protection of personal information, our Solutions are suitable for a variety of situations; when someone wants to obtain health care, a public certification, enter a public building or corporate office, or get even on an airplane.

As higher levels of e-Government require complete transaction-enabled services; interoperability, integration and security are the major keys of e-Gov maturity and transformation.

Using our products and applications we can help central and local administration agencies design and install the required IT infrastructure (data centre, networks, wifi etc.) as well as to digitize and archive older documentation in order to organize and manage financials, procurement, tendering, HR along with all other administrative tasks, enabling Government to perform its “business effectively.”

By designing meaningful electronic forms and executing manual and machine driven processes (workflows) we develop custom-made applications (Case Management Systems) that can help you distribute and keep track of any case (judiciary, cadastral etc.) as well as your internal and external documentation, easily and effectively.

All of our solutions can be bundled with our Business Intelligence software interconnected to any existing application (database, MS Excel, MS access etc.) that will provide dynamic reporting and will transform raw data into useful and meaningful information.

Call us and find out how we can transform GOV to … eGOV.

#PUBLIC PORTALS, #E-SERVICES, #CASE MANAGEMENT, #DIGITIZATION, #BUSINESS INTELLIGENCE, #COLLABORATION, #DATA CENTRE, #HARDWARE , #NETWORKS, #DATA MANAGEMENT, #PERFORMANCE MANAGEMENT
Postal Companies
Postal organizations, as private or public corporations, are encountering more and more complex business environment. The postal industry is reshaping and extending the business of just delivering the mail, referring to more traditional postal organizations, to a dynamic commercial model to improve their reach and services.

Infosense consultative services and IT Solutions are assisting Postal Companies to target on a higher profitability and to a more commercially sustainable business by transforming Posts to Digital Posts (e-Posts).

Tracking, transportation and logistics are the major components of measuring internal business effectiveness. Our solutions are using Barcodes and RFID technologies in association to hand-held mobile scanners (portable data terminals) to implement an Intelligent Mail System. This Supply Chain Management System (SCM) enhances a new delivery model by marking each mail, including parcels, and following its track all the way to delivery, recording and measuring costs, security and workforce effectiveness.

Using barcode, fleet management, sensors and digital signage technologies we are able to facilitate and accelerate the way mail is sorted, routed and delivered according to each delivery agent’s line of travel. Our solutions will execute route optimization for all agents whilst control cost and time of delivery. Since all steps and processes are tracked, recipients of registered mails can be notified via an SMS system, regarding the time and the place of delivery.

Your customers can enjoy SMS notifications and e-services as they can trace their mail, real-time, via a new Web Portal. User’s mobile numbers and email addresses can be used by the Postal Company for advertising and marketing purposes.

Infosense’s solutions extend to Hybrid Mail Systems and Electronic Bill Payment and Presentment (EBPP) that facilitate printing, enveloping, delivery and e-payment of monthly itineraries send from Bank’s, Utility Organizations, Telcos etc. to their customers.

All of our solutions can be bundled with our Business Intelligence software interconnected to any existing application (database, MS Excel, MS access etc.) that will provide dynamic reporting and will transform raw data into useful and meaningful information.

Call us and find out how we can transform Post to … ePost.

#SCM, #E-SERVICES, #FLEET MANAGEMENT, #EBPP, #BUSINESS INTELLIGENCE, #SMS SENDING, #DATA CENTRE, #HARDWARE , #NETWORKS, #DATA MANAGEMENT, #PERFORMANCE MANAGEMENT, #DIGITAL SIGNAGE, #MARKETING
Telcos
Zambia has more than 7 million mobile subscribers. According to Arthur Goldstuck, Telco operators should seek for innovative ways so that their customers can increase their phone budgets.

Infosense’s Solution portfolio is oriented not only to capture new customers and increase loyalty but also to increase data traffic of each individual. Offering innovative web and mobile applications and services, we assist Telcos to provide a digital ecosystem of e-services and applications that facilitate the BYOD principal and accentuate their branding in a holistic way.

As mobile browsing and native mobile applications, accelerate data-traffic, we enhance the collaboration concept using the BYOD principal; by moving –securely- the backoffice systems of any Company, on any mobile device. Company’s employees can then access (in any smartphone or tablet device) the company’s folders and use directly their backoffice systems, such as ERP, CRM, SCM and HR, as being in front of their workstation. They can securely exchange emails and attachments, chat with fellow employee’s online, search for corporate content and get the latest reports, according to their corporate profile. Our BYOD concept extends to any corporate system and database by transforming traditional web and client-server applications to native mobile apps, deployed securely under: Android, iOS, Windows or Blackberry devices.

As loyalty and interaction to all customers is important, we deliver Portals and digital signage systems complemented with digital marketing services. We accentuate the in-store experience and increase your visibility. Online customers, as registered users, can introduce their social friends as new customers and get rewarded, or use specific mobile apps to get full itineraries and pay their bills online.

Infosense minimizes the operating cost of each Telco, by providing knowledge management, fleet management, maintenance and asset management solutions that guarantee the Quality of Service (QoS) and assist administrators in monitoring and managing of resources. Our offerings also include hardware and data center’s design and construction, delivered as turn-key solutions.

All of our solutions can be bundled with our Business Intelligence software interconnected to any existing application (database, MS Excel, MS access etc.) that will provide dynamic reporting and will transform raw data into useful and meaningful information.

Call us and find out how we can assist you in getting new customers, increase revenues and get better insights.

#ONLINE SERVICES, #FLEET MANAGEMENT, #CRM, #BYOD, #LARGE SCALE CAMPAIGNS, #DATA CENTRE, #HARDWARE , #NETWORKS, #DATA MANAGEMENT, #PERFORMANCE MANAGEMENT, #DIGITAL SIGNAGE, #MARKETING, #MOBILE APPS
Banks
The banking sector is the most important part of the economic system of any country. It facilitates the accumulation of resources and transferring them from those with excess to those with deficit. This transfer not only converts savings into investments but also helps in economic diversification by moving accumulated resources of one industry to another through bank lending. Therefore, in order for a country to have a well-diversified economy, the banking sector needs not only to be efficient, but also has to play a vital role in economic development.

Infosense consultative services and IT Solutions are assisting banks and financial institutions to target on a higher profitability and to a more commercially sustainable business by transforming manual driven processes to automatically digitized workflows. Our adaptive Business Process Management System in collaboration with our core ERP and CRM (or any other third party system) can facilitate Document Management, Loan Management, Mortgage Management etc. as distinct cases, viewed and monitored by authorized users. We complement all systems with advanced digitization and data-entry services, using Intelligent Character Recognition (ICR/OCR) and bringing old paper data into digital format.

As electronic interaction to all customers is important, we deliver Portals and digital signage systems complemented with digital marketing services. We accentuate the in-branch experience and increase your visibility. Online customers, as registered users, can execute e-banking services, or use specific mobile apps to get full itineraries and pay their bills online.

We treat all applications as mission critical, hence we design, supply and install the required IT infrastructure (data centre, networks, wifi etc.) to support and incubate safely all application components, providing zero down-time and security.

All of our solutions can be bundled with our Business Intelligence software interconnected to any existing application (database, MS Excel, MS access etc.) that will provide dynamic reporting and will transform raw data into useful and meaningful information.

Call us and find out how we can assist you in automating your business processes, increase revenues and get better insights.

#ONLINE SERVICES, #FLEET MANAGEMENT, #CRM, #BYOD, #ERP, #DATA CENTRE, #MOBILE APPS, #HARDWARE , #NETWORKS, #DATA MANAGEMENT, #PERFORMANCE MANAGEMENT, #DIGITAL SIGNAGE, #MARKETING
Healthcare Providers
The Sub-Sahara countries in Africa are extremely rural with little or no power generation to the sparse communities, making health care a luxury often unheard of or not even thought about. Of course in cities where the settlement is larger, the chances of receiving any health care are better but generally it is not something which people seek out for themselves.

Infosense Solutions can help health institutions and individuals (doctors, practitioners, patients, public) to bridge all aspects of communication, in all forms. Using tele-medicine applications and native mobile apps we can bring people and medical professionals together so that prevention of diseases and therapies can be accessible.

By modernizing healthcare institutions in terms of infrastructure (data center, hardware) and providing ERP, CRM and e-Health systems we manage to digitize all health-records processes with associative hospitalization and pharmaceutical costs. We help hospitals and healthcare providers to control and reduce costs and to create medical information databases that can be used by remote patients using online services. We securely provide medical information online, accessed by registered users and we inform/alert the public regarding different medical incidences.

Using smart cards and PKI, public users can have access to personalized medical information whereas the government can control and manage costs related to the Insurance, Medical and Pharmaceutical ecosystems, all interconnected to private and public healthcare providers.

Healthcare providers can assist their visitors more efficiently, starting from the point-of-entrance, as all medical information is available on-demand to doctors and practitioners. Costs related to hospitalization of each individual are recorded into the ERP System and associated to the individual’s insurance policy.

Call us and find out how we can transform HEALTH to … eHEALTH.

#ONLINE SERVICES, #HEALTH RECORD, #CRM, #ERP, #DATA CENTRE, #MOBILE APPS, #HARDWARE , #NETWORKS, #DATA MANAGEMENT, #PERFORMANCE MANAGEMENT, #DIGITAL SIGNAGE, #MARKETING